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Frequently Asked Questions

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FREQUENTLY ASKED QUESTIONS

You can only cancel your order within 7 days from when you placed it. If we have shipped your order and you wish to cancel you must return it to us in the same condition in which it was sent to you. You must return the product within 7 days of the request. Once we have received the returned items we will proceed your refund.
Please contact us immediately if you want to change your address and we will try our best to make the changes for you. However, if your order has been despatched then unfortunately we will not be able to make the change for you.
All our non-prescription lenses are sold in pairs and the prices displayed on the website is for 1 pair of lenses. However our prescription lenses are sold as a single lens.
Unfortunately our lenses are not suitable for people that have astigma.